#1 Free CRM system with unlimited users

A perfect CRM for those who want to make a fortune without spending a fortune

Sell more. Sell better. Sell faster.

CRM

A single CRM platform to manage leads,
engage with clients, and close deals

Bitrix24 is a one-stop free CRM tool for businesses that are looking for complete control over their sales process - from lead acquisition to customer service.

What do we offer?

CRM that’s helped over 12 million companies around the world to increase their sales and manage clients more efficiently.

What is Bitrix24?

Bitrix24 is an online workspace that features 35+ business tools, including the world’s most powerful CRM.

Why Bitrix24 CRM?

With Bitrix24 CRM, you will be able to acquire leads effortlessly, manage contacts and transactions, automate workflows, and close more deals.

Bitrix24 in a nutshell

  • CRM & lead management Generate, manage, and convert leads into customers. Automatically
  • Project & team management Automate workflows and monitor your sales reps’ activity effortlessly
  • Omni-channel marketing Run marketing campaigns, build landing pages, track actionable metrics
  • Client service & communication Use live chats, web forms, or VoIP telephony to engage with your clients
  • Unified workspace Create, edit, and share all your documents and files in a single space
  • Ideal for remote work Online time clock, video conferencing, online tasks & project management

100% mobile CRM

A full-sized, full-fledged mobile CRM that you can use to manage clients and sales right out of your pocket.

Team management

Use our chat or video calls for quick communication with your sales team. Organize daily planning meetings, set tasks, and get reports.

Client management

Contact any client from your CRM in one tap – via phone or messenger. Create custom stages and move deals down the sales pipeline.

Sales management

Use our sales funnel to get a complete breakdown of your results. Track your team KPIs to see if they reach their sales quotas.

We’ve got you covered. Every step of the way

Manage your leads and deals in a simple, intuitive drag-and-drop fashion - from the moment a lead has been added to your Bitrix24 CRM to the moment you close that deal.
Contacto empresa

Grow your business with Bitrix24

Bitrix24 is more than just a free online CRM software. It is a suite that features more than 30 tools for sales, administration,
and marketing - a rarity among other free CRM platforms.

Lead generation

Acquire leads via web forms and have them added to your online CRM system.

Online marketing

Run marketing campaigns inside your CRM tool – email marketing, ad targeting, and more.

Business automation

Use our business process automation tools to streamline your workflows and sales funnels.

Leads

Website forms

Leads

Deals

Contacts

Automation rules

Free customer management

Capture leads via free CRM website templates, forms, live chats, calls, or messengers, and have them added to your CRM program. Use lead scoring to see which prospects you need to focus on first.
Sales funnel

From a lead to a customer

Manage current and potential leads in a single environment covering the whole sales funnel.

Rules/triggers

Move deals down the sales pipeline automatically using customizable rules and triggers.

Custom pipelines

Set up your own, custom sales pipeline with stages that are specific to your business.

Sales tunnels

Client communication history

Lead generation

Customer reactivation

Omni-channel marketing

Reach out to your potential and existing clients via the most effective channel - whether it’s Facebook, email, phone calls, SMS, push notifications, or messengers. Track all your marketing and sales metrics using our Sales Intelligence module.

Email marketing

Run segment-based email marketing campaigns from your CRM software and track their results.

Online ads

Create retargeting campaigns based on contact information stored inside CRM. Launch Facebook ads directly from our online CRM tool.

Sales analytics

Track your marketing costs and calculate ROI to see which channels are delivering the best results

Online ads

Website forms

Ad campaigns

Messengers

Email

Telephony

Bitrix24 Sign

Get any document e-signed online, right from your CRM – quickly and easily. It’s that final little push your agents need to seal the deal and make the sale happen.

Fast, legal, and secure

To get a document e-signed by your client, just send them a link via SMS or WhatsApp. The client opens the link and e-signs the document in one tap – no need to create a Bitrix24 account.

Templates

Create and save your own template (with all the client data pre-entered) for faster and easier e-signing.

Certificate of Completion

Automatically created and attached to the signed document so that you could always check its authenticity and integrity.

Mobile CRM

Online documents

Sales automation

Deal management

CRM payments

Project & sales management

Manage your sales teams remotely, track work time, assign tasks, control deadlines, follow the task progress, and monitor individual KPIs.
Funnel

Real-time sales management

See what deals/clients your sales reps are working on at the moment.

Online communication

Use chats to discuss work-related issues, set up video calls with your team and/or clients.

Online collaboration

Built-in task and project management tools to manage your sales team and track their performance.

Commission calculator

Sales Intelligence

Employee performance analytics

Sales plans

Inventory management

Manage your stock, warehouses, and sales right inside your CRM. Get full visibility and control over the sales process, from the moment a new order is created to the product delivery.

Manage stock and inventory

Stock adjustments, order management, and warehouse transfers with omnichannel sales support.

Complete CRM integration

All sales data is synced with your inventory in real-time to make sure you’re never out of stock.

Mobile ready

Scan barcodes via the Bitrix24 mobile app and make inventory adjustments without a PC.

Integration with CRM

Orders

CRM Store

Robotic Process Automation

Mobile app

Client service & communication

Bitrix24 brings all your customer communication channels into a free customer management system called the Contact Center where you easily track all your customer interactions.

Integrated with everything

Connect your accounts on Facebook, Instagram, or WhatsApp to communicate with your clients.

Open slots

Schedule client meetings right from your CRM. Let your clients choose the available time slot in your calendar and confirm the meeting by themselves – an ideal planning tool!

Telephony

Bitrix24 features VoIP telephony with integrated click-to-call, automated call recording, call logging, and analytics.

Client communication history

Contact channels

Customer analytics

Telephony

Live chat widget

Online workspace

Use Bitrix24 Drive to store your data online securely. Create, share, and edit files across your team and with external users. Manage file access permissions to keep the information protected.

Online documents

Upload contracts, share documents, and manage access permissions. Co-edit documents in real-time.

Cloud storage

Your own one-stop information database with all the necessary files available from any device.

Knowledge management

Create knowledge bases inside your Bitrix24 account to share information across your team.

Store project files

Meetings

Activity reports

Worktime tracking

Automatic lead distribution

Real-time document editing

More than a communication platform, more like an online collaboration suite

Being a part of the Bitrix24 ecosystem, our employee communication tools are cross-integrated with the rest of Bitrix24, giving you a single platform for online collaboration, automation, and marketing.
  • Knowledge Base
  • Online Workspace
  • Calendar
  • Team Time Management
  • Marketing
  • Drive
  • Videoconferencing
  • Sales Intelligence
  • Telephony
  • Robotic Process Automation

Instead of dozens of processes, activities, and document flows often happening randomly and chaotically, you will get a single, streamlined process - done from start to finish in the Bitrix24 software